ACT - Store Manager Canberra


Through beautiful Swedish design, we inspire and empower people the world over to live their best life every day



Full Time Store Manager (76 hours per fortnight)

Introducing our new sister company! kikki.K + Erin Condren Designs = a future that combines the expertise of global successes in retail and digital to deliver world-class customer experiences via both e-Commerce and retail stores. A future that now opens the doors to even more exciting product development and innovative digital customer experiences, with further international growth potential, particularly now in Northern America. You couldn’t write a better case study of cultural synergies and complimentary organisational strengths that when combined create the platform for untapped potential for these two sister companies.

Come be part of it! We’ve never been more excited about our future.

We're looking for a passionate, determined, ‘unified channel’ focused talent to join our Retail Team in the role of Store Manager. The purpose of this role is to coach and inspire our team to deliver a world class guest experience every time.



Located in the heart of the city, the Canberra Centre Walk boasts a stunning range of specialty stores including our beloved kikki.K store. Its positioning is conveniently accessible by public transport, making anyone’s daily commute a breeze. The store is located on one of the Luxe levels of the centre being surrounded by the likes of Apple, Mecca, Zara and Seed. This store is very fast paced with plenty of foot traffic from local professionals popping in on their lunch break or commute to and from work. Our clients love to stock up on our beautiful stationery for their office needs and to purchase thoughtful gifts for friends and family. This beautifully fitted store attracts lots of attention, making this a dream for an experience manager to take advantage of the great features this store has to offer.  

Kikki.K Canberra is the highest turnover store in the ACT, which means you will need to be familiar in a retail role of a very similar level and be able to work autonomously, while thriving of this environment. 

The team here are vibrant and passionate with a great knowledge of kikki.K products and values. Kikki.K is not just a workplace, but a family. 



Are you dreaming of a career where you love arriving at work each day?



What does the Store Manager DO?

Some of the incredible things you’ll be doing are:

  •        Motivating your team to inspire and empower our guests to live their best life everyday
  •        Coach and develop the team to provide a world class guest experience and achieve set KPIs
  •        Create a positive and fun workplace for your team and embrace our Above and Beyond philosophy
  •        Apply your commercial acumen to elevate your store to be a step above the rest and develop this strength and understanding within the team
  •        Execute visual merchandising plans ensuring brand consistency and sales opportunities are leveraged
  •        Manage rosters effectively within payroll budget
  •        Ensure operational excellence is maintained in store, including stock management
  •        Uphold WHS standards– think safe, act safe, keep others safe
  •        Recruit a high performing and engaged team




How much ENJOY can you squeeze into one role!

Delight in your welcome, which includes Swedish design gifts. Love working with a team of motivated, passionate and supportive individuals.  Enjoy spending your generous 60% Team Member discount. Access unlimited kikki.K workshops which are complementary for our team.  Dream big as we gift you 2 extra annual leave DREAM Days.  Oh, and you won’t be working on your birthday, you’ll be feeling the birthday love with your paid day off. You’ll also enjoy great opportunities for learning and career development through coaching and our online learning platform. And we promise, not one year working anniversary, also known as your kikki.K birthday will go by without a celebration!



Come and SHARE your unique talent with us!

Some of what we’re looking for you to SHARE includes:

  • Your ability to bring the best out in your team
  • Passion for Swedish design and stationery
  • Deep experience as an inspiring leader
  • A passion and insatiable appetite for continual learning and personal development
  • Curiosity! In particular your curiosity for what next-generation retail looks like and new ways we can delight our guests
  • Customer service that's genuinely second to none
  • Digital savvy 
  • Your love for leading and connecting with people


Now you’ve imagined how your dream can become a reality, let us inspire you to chase dreams of your own.

*Due to the volume of applications unfortunately we are not able to take phone enquiries

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